Company Details and Data Privacy Statement

telc GmbH

Bleichstraße 1,

60313 Frankfurt/Main,

Tel.: +49 69 956 246-10

Fax: +49 69 956 246-62


Managing Director: Jürgen Keicher

Court of Registry: Frankfurt am Main

Registry Number: HRB 44449
Identification Number: DE 192730138

Person Responsible for Content: Jürgen Keicher (see address above)

Liability Notice:

Despite careful screening, we are not able to assume responsibility for the content of external links. This is the sole responsibility of the individual website operators.

Data Privacy Statement

We are pleased that you have chosen to visit, the telc GmbH website (further “telc”), and thank you for your interest in our organisation, our products and our web pages. The protection of your privacy while visiting our website is very important to us, and we assure you that your data will be handled and used according to the current standards and regulations regarding data protection. Here, we would like to inform you in detail about how your data is handled and used. During your visit, the following data and information is collected and recorded:

Webserver Journal:
 You can visit our website as often as you like without identifying yourself. As is true with nearly all websites, the server serving our website (called the webserver) automatically collects information about you when you visit us on the Internet. The webserver automatically registers certain person-related data, for example your IP address and the date and time of your visit, the pages you visit on our website as well as the website you visited prior to ours. Your browser (e.g. Internet Explorer), your operating system (e.g. Windows XP) and the domain name and address of your Internet provider (e.g. AOL) are all registered. Should our website use cookies (see explanation below), the webserver also records this information. For statistical purposes, we evaluate this information periodically in anonymous form (so-called click stream analysis), so that we can determine how our website is being used. This information aids us in improving our website services and presence on the Internet. In addition, in the case of system misuse, we can use this information in cooperation with Internet providers and/or government agencies to determine the source of misuse.

Some of our web pages use so-called “cookie technology”. A cookie is a piece of information sent by our webserver to your computer (specifically, deposited in your browser register) when you visit our website. Our website uses the following cookies:

Session Cookies:
 These cookies are in place for the length your internet session, until you finally close your browser. They include no personal data whatsoever and are used exclusively for the statistical analysis of the interest shown our website.

Application of Google Analytics:  please observe the following notice regarding the use of Google Analytics, which Google, Inc. has obligated us to publish: “This website uses Google Analytics, a web analysis service of Google, Inc. (‘Google’). Google Analytics utilises so-called ‘cookies’, text files which are saved on your computer, allowing the analysis of the way you use our website. The information regarding your visit to our website derived from the cookies (including your IP address) are transported to and saved on a server in the USA. Google uses this information to evaluate your use of the website, making possible the compilation of reports on website activity for the website operator, as well as other services in conjunction with the use of the website and the Internet. Google will also pass this information on to third parties, as far as this is legally required or needed by the persons commissioned by Google to process this data. Google will at no time bring your IP address into contact with other Google data. You can prohibit the installation of the cookies by making the appropriate adjustment on your computer; we do advise you however, that, in this case, you will not be able to use our website to the fullest extent. By using our website, you declare your consent to the use of the data regarding your person collected by Google in the above described manner, for the use stated.

Suppression and/or control of cookies: There are various methods for suppressing, identifying and removing cookies. These depend on your browser. Should you have difficulty, we recommend that you consult the manufacturer’s website. Here you will receive all necessary information. Should you decide that no cookies should be deposited on your computer, you will still have access to the majority of our web pages. You may, however, be restricted in your use of some of the functions entailing the entry of user data, e.g. forms, the telc webshop, our training platform (telc online qualification), the registration of tests and examiners’ training.

Collection, processing, use and transfer of personal data: we collect your data (with exception of our webserver protocol parameters), only when you have provided it personally, in order to use our services (e.g., when requesting material or information). This data will only be processed or used for the fulfilment of the services you have requested.

International data transfer: data regarding your person which has been retained is processed within the European Union, respectively the European Economic Community (EU/EEC). In addition, data regarding browser functionality, IP addresses, hardware specific user data (monitor resolutions, language settings, browsers sourced, etc.) is saved for statistical purposes within the operational framework of Google Analytics in the USA. The reports thus generated are not accessible to the public (password protected). You’ll find further information regarding Google data protection below.

Security: We hereby advise that the transfer of data through the Internet is not a secure procedure, and that the risk of capture and use of your personal data through unauthorised third parties is constantly present. As an alternative, you have the option of contacting us anytime via telephone or post. The transfer of data within the “online DTZ registration” procedure takes place through an SSL scrambler.

Usage by minors: Children and juveniles under the age of 14 are not permitted to transfer personal data through the Internet without the consent of a parent or guardian.  Please note that our website is not directed to persons under age 18. We do not knowingly collect data of persons under this age.

Links to other websites: This website includes links to foreign websites, for which the data protection declaration included here does not apply. We request that you visit these other websites directly to obtain applicable information regarding data protection, security, collection of data and the stipulations for data transfer. Telc cannot be held liable for the practices of foreign websites or for their content.

Further information:  Should you have further questions regarding the topic “data protection and privacy”, please write to the following address:

telc GmbH, 
Bleichstrasse 1,
60313 Frankfurt am Main,

Date of issue: 8 July 2009